WE NEED HELP WITH AT EASE

[Megan McGuire <MCGUIRE@MACC.WISC.EDU>]

HI,

I'M A MLS STUDENT WORKING IN A SCHOOL LIBRARY WHERE SEVERAL OF THE TEACHERS HAVE
HAD PROBLEMS WITH "AT EASE."  IT SEEMS THEY HAVE NO DOCUMENTATION AND ARE NOW
THEMSELVES LOCKED OUT OF THEIR COMPUTERS.  I SAW SEVERAL POSTINGS ON THIS TOPIC
LAST SUMMER, CAN ANYONE GIVE ME SOME INFO TO HELP THESE PEOPLE - AT LEAST WHERE
I CAN GET DOCUMENTATION TO WADE THROUGH MYSELF?

THANKS IN ADVANCE!

MEGAN  (MCGUIRE@MACC.WISC.EDU)