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San Antonio ISD has hired people to help with hardware and software problems at the district level. If you have a hardware problem you call and someone comes out to check the hardware and take in for service if needed. For software difficulties, you call a different number and you are placed on the list for someone to help you. Software people have a rotating schedule of visits to all schools. Each school is visited approximately every six days. Some of the software problems can be ironed out by calling the software hotline. Sandy Scroggs Kate Schenck Elementary School Librarian 101 Kate Schenck Avenue sandyscr@tenet.edu San Antonio, Texas 78223 1-210-333-0611