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I have been swamped with questions in regard to Ingram so I will share more information: Telephone number: 1-800-937-5300 - extension 6612 - this will get you Dirk Essary, a library services representative - he has the answers to all your questions and always returns calls They also have a BOOKFAX service - If you call 615-287-6700 you will get an automated fax response system - a voice prompt will ask you to select documents you want to receive by fax. A good one to start with would be the "Table of Contents" which lists all the available documents. You can order up to 5 with each phone call. Weekly fiche may be ordered for $65 a year which list regional inventories of over 250,000 titles of books, audiocassettes, calendars, and multimedia. Video fiche will be included at no extra charge. Books and calendars' discounts are 40%, audiocasettes and multimedia discounts are 45% (includes Compton's and Encarta encyclopedias!), and video discounts are 25%. Exceptions to these general discounts are indicated on the fiche. There are catalogs available for multimedia, audiocassettes, and video. There is a monthly promo which lists new books--periodically there are specialty catalogs, e.g. computer books, professional and reference books, etc. Staff orders are available so that you can purchase books for yourself and your staff at the same discounts. The same discounts that bookstores get are given to libraries as well. If you wish to get your books cataloged or have your paperbacks prebound (you get the paperbacks for at least a 40% discount plus the binding charge) just ask Dirk. Bev Sadoski Wasilla High School Library 701 Bogard Road Wasilla, Alaska 99654 phone (907) 376-5341 fax (907) 376-5348 summer phone (907) 376-4735