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I don't know if this will work for everybody, but a techie suggested that when I was having difficulty installing MS Works on a 5200 that I hold down the space bar while booting the machine. This would turn off extensions. Then after I loaded it when I rebooted the machine again the extensions would turn back on. I don't understand the technicalities of this but it worked for me. ---------------------------------------------------------------------------- Jean Townes, Media Specialist townesj@PEAK.ORG Waverly Elementary School Phone: 503-967-4617 Greater Albany Public Schools 425 Columbus Albany, Or 97321 ----------------------------------------------------------------------------