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Hello again! A while ago, I posted a message about problems with Permabound. I asked for anyone who had problems with the company to contact me with possible solutions. I'd like to update my situation. After several more calls, I finally received the correct processing. About 2 days later I received a call from a rep stating that someone high up in the company had asked her to call and see how thing were. I can't say if this was due to the exposure on LM_NET, but I can say thanks for all your support and suggestions. I can now begin processing that order! Yippee! Cathy ;-) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Cathy Rae Harry S Truman Elementary School 1400 Gaskill Ave. Allentown, PA 18103 crae@postoffice.ptd.net ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~