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I'm not sure this is a good place to ask, but I'm having problems with a modem that a teacher is using on a Performa 550 at home. It's a Global Village teleport bronze modem (I think it's 2400 baud, but I'm not sure - we haven't been able to find it on the modem or in the documentation.) He's using Config PPP version 2.0.1 and MacTCP 2.0.4. All the settings are the same as on my computer except the modem speed. I have a 14.4 baud modem, so we set the speed differently. At that point, the modem dials the phone and obviously reaches the modem (there's that horrible screeching sound), but then it seems to just sit there and times out. Does anyone have any suggestions? If not, can you give me a good place to go for answers to technical questions? Thanks. I'm not sure you're the right source for information, but right now I'm stymied. We're just getting into the direct connect syndrome and I'm still looking for LOTS of answers. Any help you can give will be greatly appreciated. You can just answer to me, since this probably isn't a problem for most of you. TIA