Re: TECH: Follett

[Judy Hulslander <jhulslan@MAILBOX.SYR.EDU>]

In regard to Mary Ellen's message about Follett...Several years ago I
heard horrow stories about Unison.  Have most libraries made the up-grade,
and is everyone satisfied?

Judy Hulslander
Elk Lake High School Library
PO Box 100
Dimock, PA 18816


On Thu, 14 Nov 1996, Mary Ellen Russell wrote:

>         What a difference a sales representative makes!  During last school
> year I posted the question on LM_NET concerning the type of library
> automation software  schools were using.  At that time I said that I had
> Follett and that I liked the product but was unhappy with the service.
> Shortly after my message I received many calls including several from
> Follett.  My sales rep, Tim Anderson, came to my school and we discussed my
> concerns.  Then Tim arranged a special time to come back in the summer to
> help me update to Unison.  He stayed two days helping me with the
> transition.  Tim made the difference in how I feel about Follett - obviouly
> I'm happy with this service.  Thanks to Tim Anderson.
>
>
> Mary Ellen Russsell
> Rolla Middle School
> 1111 Soest Rd.
> Rolla, MO  65401
> 573-364-2151
>