Tech: Netscape download failure

[Judy Seck <jseck@LSD.K12.MI.US>]

Hi,

I have a friend who is trying to download Netscape upgrade.  Everytime
after it gets 99% downloaded   she gets this error message:  "Unable to
launch external viewer - error code 16."  Anyone with any ideas about this
mystery.

Thanks,

Judy Seck                 jseck@lsd.k12.mi.us
Teacher/Librarian      517 325-7348 phone/fax
Willow Elementary School
Lansing, MI  48915

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