GEN: Hook 'em on, Reel 'em in: Your Methods?

[Gabe Gancarz <gancarz@students.uiuc.edu>]

Friends,

Being a future colleague this fall in one of the most service-oriented of
professions, I am interested in seeing a discussion about the following:

As school librarians, what strategies do you employ to attract students
and teachers to your services *and* keep them coming back?  Essentially,
how do you go about trying to establish a closeness to the customer
(patron) that lasts?  Something like courtesy should be a given, of
course.  Also, do you have a "specialty" in your service which is unique
in nature, something which aims to "hook 'em on and reel 'em in?"  I would
be interested in hearing about any and all strategies.

Thanks :-)

Gabe
_______________________________________________________________

GABE GANCARZ, TEACHING ASSISTANT         UNIVERSITY OF ILLINOIS
Learning Resources [Computer] Lab              2nd-Year Student
GRAD SCHOOL OF L.I.S.                        GRADUATING MAY '98
http://www.lis.uiuc.edu/~gancarz/            Ph. (217) 333-9890
gancarz@alexia.lis.uiuc.edu                  Fax (217) 244-3302
_______________________________________________________________

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