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Happy with it - yes. Expensive when you need a service call. Only time we've needed a service call was when we bought a new photocopy machine what was near it. Also, one time the custodians changed the lights above it to a different type, and we had to have it adjusted. --- We just put in two new systems a year ago in our new middle schools. 3M has never gotten one of them up and running yet. That's very frustrating. --- We have had a 3M system for 9 years and are extremely disappointed. It NEVER worked properly. Our salesman was very unco-operative ( he since retired). We tried in vain to get satisfaction but there were always excuses (the lights interfere, the steel framed doors interfere, the computers interfere) I do have to accept part of the blame as we didn't pursue it continuously. There were just so many other things to do. Last year we did inventory for the first time in five years and found 1,000 books missing in a collection of 14,000. I would definitely not recommend 3M. (If you have a rep come out, please show him this message) --- We have had a 3M system (grades 10 - 12 , 1200 students ) for 20 years. It worked faultlessly until we started to place computers near it a few years ago. We are renovating our library and purchasing a new 3M system since they have solved the computer proximity problem. We are very happy with the system ( I like it better than Checkpoint. Had it at a junior high and found it cumbersome and problematic ). I am not expecting to need a lot of support once it is installed. (didn't in the past) but you can purchase a package. Thanks, everybody! Nancy Bentley LMS/CIT nbent@uswest.net =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST), send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 3) SET LM_NET MAIL * Please allow for confirmation from Listserv For LM_NET Help & Archives see: http://ericir.syr.edu/lm_net/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=