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Here are Habits =231 and =232 of the 7 Habits of Highly Effecitive Media Sp= ecialists by Matt Penn. Thank you for the many people who confirmed my suspicion that the problem I= was having was in ClarisWorks. Everyone suggested that I save the file as= a text file and not as a claris document. This way you can copy and paste= without the strange characters. Learn from my mistake - when you are send= ing to lm_net and copy and pasting - save as text. <bigger><x-fontsize><param>12</param>The Seven Habits of Highly Effective Media Specialists There are certain things that a successful media specialists does day in and day out. Writing down appointments, and having a set procedure = in place for interlibrary loans are examples of successful, everyday device= s that media specialists employ. They are small things that good media spe= cialists do right and they add up to bigger things called habits. Habit =231 A highly effective media specialist puts people ahead of things. =20 =09 Being a librarian is a perfect profession for blending people and things. = Some jobs deal mostly with people. Customer service, phone sales, princip= al, and doctor deal almost exclusively with people. Other jobs are almost = totally thing related. Computer programing, automotive mechanic, and artis= t are some jobs that can have few dealings with people. A librarian spends= approximately fifty percent of their time with people and fifty percent of= their time with things. Depending on your unique situation it could be mor= e or less, but the most effective media specialists strive for an even spli= t. A media specialist should spend half their time helping people and half= the time organizing, creating, discovering or working on things. It woul= d be easy to push the people/thing split up to seventy-five percent things = and twenty-five percent people. Because, lets face it, people are infinite= ly more difficult to deal with than things. Repairing a book might be trou= blesome and take some know-how, but it pales in comparison with the intrica= cies of the human mind. People keep coming at you (especially small ones) = while a computer can be left and returned to at a more convenient time. So= me people take a great deal of skill to work with, but it is with people th= at life=92s most exciting opportunities arise. Develop and sustain relatio= nships in life because God works through people. =20 Do not let the split vary from the 50/50 ratio often. From time to time a= new CD/ROM, Internet site, or even new books might dominate your day but d= o not consistently spend all day with things. People are too important. C= onversely, if you find seventy-five percent of your day taken up by people,= you might need to make some changes. We are professionals that wed people= with information. If people dominate our day, books, web sites, and morni= ng shows aren=92t utilized to their fullest potential because we don=92t kn= ow about them to recommend them. When a request comes from a person, alway= s put that task first. When many people have many requests then it is time= for organizational techniques. Habit =233 will talk more about these tech= niques and making sense of a situation involving multiple, important tasks.= =20 Even if a person-request doesn=92t come in a formal way; put it first. Fo= r example, if you strike up a conversation at lunch about the ocean unit th= at third grade is doing, you might find some materials and let the teachers= peruse it. Think about how wonderful it is to have immediate action taken = when you ask for something. When something comes promptly in the mail afte= r you=92ve ordered it, or a person returns your call within minutes of you = leaving it on voicemail, or your pizza is hot and steaming, aren=92t you a = happy camper? Your patrons will feel the same way when you go out of your = way to secure a title through interlibrary loan and hand deliver it to them= . It is wonderful to see the expressions of kids when you take time out to= hand deliver specially requested books. =20 Many LM_NETTERs suggested friendliness and positiveness as effective trai= ts. I agree, and list them under habit one. Because if you put people pro= jects first, you probably will treat them with a special friendliness. If = you are friendly, people will want to come to your media center or library.= If you promote a positive atmosphere in your library other great things w= ill fall into place. Lost books should always be discussed with students i= n a positive manner. Let them believe that you are positive they can and w= ill find the book if they look hard enough, even if you don=92t think there= is a snowball=92s chance of it coming back. Books come back much more oft= en if a positive attitude is adopted than the alternative finger wagging sp= eech. Evidence of Habit =231: * Most students know your name and can tell an outsider what you do. * Teachers say you are easily approachable * You hear comments like: =93that was fast.=94 * Kids like coming to the media center. * There are many smiling faces. Habit =232 A highly effective media specialist knows where to get things. This is something that cannot be taught in library school. It can be talk= ed about, it can be observed as in an internship or training period, but it= is difficult to teach how to get something. A good media specialist knows= where to get things like a classroom teacher has withitness. A media spec= ialist that is not good at finding things can seek to bring the quality alo= ng or develop the sense, but if the basic building block isn=92t there it i= s almost a lost cause. The good news is a media specialists that can=92t c= onsistently find things is rare. Media specialists just know how to get th= ings. It is part of the reason why people choose the profession in the fir= st place. They like FINDING things. Namely, librarians like finding thing= s for people. =20 So, how do you find things? Habit =235 helps a lot. The more people you = are friendly with the more resources you have. And this isn=92t just a cas= e of using people or networking. People will generally want to help you if= you return the favor often. People are your most valuable asset in findin= g things. Think about that manual that comes with a computer. Does anyone= read it cover to cover? If you do, you are the first person in history to= do so. Even the writers don=92t read it from cover to cover. That is the = reason it is so disjointed. Most people plug the thing in and start fiddli= ng. When something doesn=92t work what does the average person do? Yell, = =93Hey, the cursor just froze up on me. What do I do?=94 to the closest pe= rson. A popular technology saying goes, =93When everything that you know= how to do has been tried; break down and read the manual.=94 Talking to = people about finding things is the best and fastest way. The desire to tal= k to a real person is the reason why hearing =93Your call is valuable to us= - Please stay on the line and someone will assist you momentarily.=94 is s= o infuriating.=20 Finding things just doesn=92t mean books. Knowing where to get things inc= ludes: how to obtain the latest version of Netscape, how to whip up enthusi= asm for Accelerated Reader, what Internet site has extensive information fo= r endangered Florida wildlife, and how to get your binding machine fixed wh= en it is broken. All of these questions and more have been discussed in on= e place by media specialists around the world. The place is LM_NET and is = one of the greatest resources for finding things. Its praises are sung mor= e in habit =236, but suffice it to say that it is a place where you can get= THINGS - FAST=21 The cornerstone of knowing where to get things is knowing your collection.= The best media specialists can tell you the current status of any section= of books and might even be able to tell you the status of an individual ti= tle off the top of their head. The best media specialists know that when a= student comes in with a request of =93Do you have any books about Hallowee= n paper things.=94 they are looking for Scary Origami. The media center ha= s one copy of this book and it is checked out (probably by someone in this = student=92s class). This hypothetical media specialist then makes a note t= o order more of the title soon and suggests another origami book. This mig= ht be taking the point to an extreme, but knowing where books are in your o= wn library is vital. Ways to get familiar with a collection are: weeding th= e collection, reshelving, helping students, and occasionally having to move= the whole collection. That can get you real familiar fast=21=20 Evidence of habit =232 * You use LM_NET on a regular basis. * When a teacher wants resources for a unit, you are able to give them a choice of items in several different forms of media. =20 * You use interlibrary loans frequently. * People ask you for help often. * When a difficult request comes in you start thinking of ways to attack the problem. You have a choice of plans instead of placing all hope on one. =20 Coming soon: Habits =233 and 5. Matthew_Penn=40ideas.sdhc.k12.fl.us</x-fontsize> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= To quit LM_NET (or set NOMAIL or DIGEST), Send an email message to listserv@listserv.syr.edu In the message write EITHER 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST NOTE: Please allow time for confirmation from Listserv. For more help see LM_NET On The Web: http://ericir.syr.edu/lm_net/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=