Re: Follett is working great(ly) for us

[Dave Thomas <fox@CYBRZN.COM>]

I sympathize with you folks who are having problems with Follett. Lest
anyone get the impression that Follett is not a good product, however,
let me say that we've been using Follett's Circulation Plus & Catalog
Plus since 1993, and we've had excellent performance and technical
support.

I hope LM_NETters will understand that the librarians who are having
problems with Follett are a small proportion of a large user base. Our
experience has shown us that Follett has a reliable, stable product
that is easy to use and maintain. I recommend it highly.

My advice for people who feel letdown by Follett's technical support:
talk to your Follett sales rep. Those folks are highly motivated to
keep their customers happy, and can often expedite a solution to your
problem.

Dave Thomas, Librarian
Marinette High School    Marinette, WI 54143
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       \  _/_,    fox@cybrzn.com

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