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Netters: If you are currently (or have recent experience) using an automation program called "Master Library System" by Concourse, could you please give me your opinion on: 1. ease of use? - circulation and OPAC - staff and students 2. quality of technical assistance 3. is the company responsive to its customers' needs/wants, and moving forward with new or upgraded services/technologies? Our large district is just beginning to automate and evaluating a variety of choices. I have been asked to advise several other schools and am not familiar with this product. Thank you! Joanne Ladewig Information Center Director Fairgrove Academy (a K-8 public school focusing on the Visual and Performing Arts, and Technology) La Puente, CA jladewig@ns700-1.enet.hlpusd.k12.ca.us (all lower case) home email: shatz@lightside.com =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST), send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 3) SET LM_NET MAIL * Please allow for confirmation from Listserv For LM_NET Help & Archives see: http://ericir.syr.edu/lm_net/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=