Tech: MAC printing problems

[Phyllis Roche <phyllis1@voicenet.com>]

Kathy: I had the same problem. i went into the Apple Tech Support page
and they acknowledge that there is a problem. Here is what they say:



     Apple is aware of difficulties using LocalTalk printers when the
LocalTalk PCI
     extension is installed on Power Macintosh G3 computers running Mac
OS 8.1.
     During troubleshooting of any LocalTalk printing problem with this
     combination, you should try disabling this extension and restarting the
     computer. The most common symptom is that the printer name will not
show up
     for selection in the Chooser. Other symptoms include loss of
connection during
     a print job resulting in errors and problems sharing serial
printers such as
     StyleWriters over a LocalTalk network.

     This extension should not affect print jobs sent over Ethernet or
direct serial
     connections.

     From the 8.1 Read Me document:

     "Mac OS 8.1 installs a new extension on some models called
LocalTalk PCI which is a PowerPC version of the LocalTalk driver. This
new driver provides improved performance when using LocalTalk. However,
this improved performance can cause some LocalTalk printers to be
invisible when using the Chooser to select a printer. If you encounter
this problem use the Extensions Manager to disable LocalTalk PCI and the
printer will become visible and selectable."

     LocalTalk PCI 1.2 should resolve the issues described here. If
disabling the older version of LocalTalk PCI resolves your issue, try
updating to LocalTalk PCI 1.2, now available on Apple Software Updates.
Mac OS 8.5 also includes LocalTalk PCI 1.2.


I hope that this helps!!
Phyllis Roche
Librarian
R.T. Cream K-8 Family School
Camden, NJ
phyllis1@voicenet.com
http://www.ccsch.k12.nj.us/S/Cream/Phyllis/lib.html

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