UNLURKING

[Susan Prylucki <SPrylucki@AOL.COM>]

I am a librarian at a small K-8 Catholic elementary school.  I enjoy reading
the messages on LM_NET and I have learned quite a bit about making my job
easier!  Thank you!

I have 5 computers in the library and I use the Follett Unison Version 2.0
system on a Mac.  I've always liked Follett because it has been so easy to
use and upgrade.  However, I am now in the process of converting and
installing the new Follett Version 4.0 and I am ready to tear my hair out!  I
am frustrated because I just don't have the technical expertise to do it!  I
have been on the phone with Follett Tech Support so often and I still can't
do it.  In addition, they sent the wrong numbers for installing the new
network.

I finally called our local tech group that takes care of our computer
maintenance.    He spent ALL day today, called Follett at least twice, and
can't believe they expected us to do this kind of upgrade.  Is anyone else
experiencing these problems?

After I settle down and get things running again, I will call them and talk
to them but in the meantime, call me "frustrated."

Thanks for listening!

Susan Prylucki, Librarian
St. Hedwig School
Wilmington, DE  19805
SPrylucki@AOL.com

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