Windows 98 not shutting down

["Madeline L. Buchanan" <mlbuchan@hiwaay.net>]

After I installed my new USB HP CD-Writer, I am having a problem with the
"Windows is Shutting Down" screen staying on the computer until I turn it
off manually.  I am running Windows 98.  I called Gateway and the
representative told me that since I didn't buy the CD-Writer from Gateway, I
would have to go to the fee-based area of their support (and probably stay
on hold forever).  Several people have told me that this is a Microsoft
problem.

I do plan to contact HP about it since I wasn't having the problem before I
installed the CD-Writer.  Does anyone have any suggestions?  The CD-Writer
is working fine.
-------------------------------------------------------------------------
Madeline L. Buchanan, Library Media Specialist
W. J. Christian School (K-8)
Birmingham, Alabama  35206
Phone (205) 838-7666 or 231-5277
Fax (205) 838-7673
mlbuchan@hiwaay.net
http://home.hiwaay.net/~mlbuchan/
http://home.hiwaay.net/~wjcs/

"The world looks brighter from behind a smile."
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