TECH: Processes in Windows NT

[Deborah Stafford <100332.2074@COMPUSERVE.COM>]

This is a real techie question. Hope it makes sense.

I have = Windows NT - networked - using application launcher for delivery
of most network programs. we also have internet predominately using
netscape.

I have a station in my library that is hanging up constantly. I was
installing an update to my library program and could not get the install to
start. The station seems to be trying to run realplayer. I cannot find
anywhere that is it supposed to run realplayer on startup. I have checked
the start up files, program startup files etc.

To stop a program or to log off we press ctl - alt - delete. That brings up
a screen with the options to logout, tasklist, shut down etc. Selecting
Task list  usually allows us to end a task for a program that is not
working. However, realplayer is not listed as a task. At the top is a tab
for processes. By clicking on that tab I could see a list of "processes"
running. The realplayer exe file was listed. By clickining on that file
name, then selecting end process I could free up the machine to continue my
previous request.

My question is: How to I get the station to stop this process before it
begins? Where are the "processes" listed? Is this something I can do or do
I need the network administrator (who of course is busy).

Any help would be appreciated.

Deborah J. Stafford
Gen. H.H. Arnold High School
Wiesbaden Germany
now proudly on the web at http://www.wies-hs.odedodea.edu
100332.2074@compuserve.com

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