TECH: problem with printer

[Rena Deutsch <renadeutsch@WORLDNET.ATT.NET>]

I am having a problem with my printer at home, a Minolta-QMS PagePro 1100L.

It just started.

When I try to print an e-mail message (from Outlook Express), it only prints
the header (e.g., from, to, date, subject), plus page # at top and date at
bottom.

When I try to print a web page, it prints only page # at top and date at
bottom, and where the web address should be, it says:
file://C:\WINDOWS/TEMP\tri\....htm
(where the ... are there are different letters, since I tried it from two
different sites).
When I try to do a print preview on a web page, I get the same thing (no
image, just page #, date, and file:...)

When, however, I try to print from a program such as Word Perfect or Word,
the printer works fine.

I have not changed any settings, so I am not sure what is going on.  This is
a real pain (especially not being able to print anything directly off of the
internet/browser).

What can I do to fix this???

Rena Deutsch, Librarian
High School for the Humanities
New York, NY
renadeutsch@worldnet.att.net

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