Generally our conference is full of academic and public librarians but we
are REALLY hoping that some K-12 folks will want to present. Last year in
Chicago we had 600 people attending, and I think only 3 of us worked
specifically with kids.
You'll see below that one of the themes we'd like to have is
* Providing reference services for kids and teachers
This doesn't have to be live reference, it can be email or Web based. I
know there are a lot of you virtual school librarians, and many from
Texas!
If you have questions, I'd be happy to talk to you about the conference.
Blythe
_____
CALL FOR PROPOSALS:
Papers and Presentations
The VRD 5th Annual Digital Reference Conference
"Reference Roundup"
November 17-18, 2003
San Antonio, TX
Proposals are invited for concurrent breakout session presentations at the
VRD 5th Annual Digital Reference Conference on Monday and Tuesday,
November 17-18, 2003.
The VRD conference explores the nature of Internet-based
question-and-answer service within a broad range of contexts, including
libraries and information centers, government, business, education, and
other industry sectors or organizations, as well as the specific issues
involved in providing any type of digital reference service. The theme of
this year's conference, "Reference Roundup," emphasizes the latest
advances and practices in reference today. Authors are encouraged to
examine issues, identify practices, and propose organizational and
technological systems, standards, and procedures that advance the state of
reference librarianship as practiced in a digital environment.
Presenters will receive free registration for the conference.
Deadlines:
* Proposals will be accepted until May 31, 2003 (see proposal submission
instructions below).
* Selected presenters will be notified by July 14, 2003.
* Final papers are due Friday, December 5, 2003 in order to be considered
for inclusion in the VRD 2003 Conference print proceedings, to be
published in 2004.
* PowerPoint presentation slides, handouts, and other materials to be
published in the VRD electronic proceedings will be due Friday,
December 5, 2003.
CONFERENCE THEMES:
Proposal themes may include, but are not limited to, the following topics
and categories:
Technology for Digital Reference
* Real-time/live reference
* Software selection issues
* Commercial vs. "home-grown" solutions
* Standards for digital reference technology, including NISO
standards
* Tools for digital reference, including:
* Workflow software (for question/answering)
* Question-answer archiving tools/knowledge bases
* Web contact center software
* Customer relationship management software
* Networking/routing solutions
* Voice over IP (VoIP)
* Planning for technological evolution
Digital Reference Service Management
* Foundations for building digital reference services
* Defining service levels
* Integration of digital reference into other reference models
(service hybrids)
* Archiving/tracking questions and answers/FAQs
* Policies and standards for consortia and cooperative reference
* Evaluation approaches and quality standards
* Training solutions and models for service staff
* Models for funding/pricing
* Personnel/staffing, optimizing human resources
* Planning for equipment and space
* Marketing services to potential users
* Reference outsourcing
General Issues in Digital Reference
* Partnerships - cooperative/collaborative networks,
sharing/pooling resources
* Partnerships with vendors
* Museums and other subject-specific service issues
* Providing reference services for kids and teachers
* Special services for special needs users
* How to identify, attract, and keep patrons
* How to create and maintain digital reference services (for new
providers)
* Intranets
* Commercial/fee-based services
* Question negotiation in the digital environment
* Policies and the law - liability, privacy, ethics, copyright,
licensing
* Accessibility
* Case studies (experiences from practicing digital reference
services in all contexts)
* Performance and evaluation measures
* Future directions of reference
Digital Reference Resources
* Search engines
* Reference meta-sites
* Collection development
* Online resources for ready reference
* Intermediary search services vs. end-user systems
* Locally-mounted digital resources vs. remote resources
* Evaluation of digital reference resources
PROPOSAL SUBMISSION INSTRUCTIONS:
Proposals should include speaker's name, job title, institution, address,
phone, fax, e-mail, brief biographical information, and a topic related
abstract of 250-500 words. Please e-mail your proposal to VRD Conference
(vrdconf@vrd.org) by May 31, 2003.
Print and Electronic Proceedings
Presenters are encouraged to submit papers or related materials (e.g.,
handouts, copies of slides, etc.) for publication in the conference's
print and electronic proceedings. The print proceedings will be comprised
of peer-reviewed papers from the 2003 conference, and the content will
differ from material published in the online proceedings. For more
information, contact vrdconf@vrd.org.
For more information regarding the VRD 2003 Annual Digital Reference
Conference, please contact Pat Grimsley, vrdconf@vrd.org, 800-464-9107.
For hotel and other information, please see the VRD 2003 Conference Web
site at http://www.vrd2003.org/.
DEADLINES:
Proposals Due: May 31, 2003
Notification of Acceptance: July 14, 2003
Final Papers Due for Print Proceedings Consideration: December 5, 2003
Presentations and Other Materials Due for Electronic Proceedings: December
5, 2003
-----------------------------------------------------------------------
Blythe Allison Bennett
Virtual Reference Desk Coordinator
Educational Digital Library Initiative, US Department of Education
Information Institute of Syracuse
Syracuse University
blythe@ericir.syr.edu
blytheb@vrd.org
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