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I'm hoping someone can help me help my son. ( He actually thinks I know something about this "stuff"-- if you've been on the list for awhile you know that's not true. He is running window98, after agreeing to terms for a movie, his computer went blank. All he can get now is the Windows "wallpaper" and then a message that says "NAV auto protect unable to locate configuration file" There is no start bar or any other way to move around the computer at all. I've looked at a couple of place on the internet and found some situations similar but apparently all these people still had start bars and could get to programs to try and fix this. A suggestion to start in safe mode doesn't seem to work either ( he held control and then push power) but nothing happens. Any suggestions would be appreciated. Thanks Darlene Yasick Media Specialist Hopkins (MI) High School lib027yas@global.net -------------------------------------------------------------------- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://www.eduref.org/lm_net/ Archive: http://www.eduref.org/lm_net/archive/ EL-Announce with LM_NET Select: http://elann.biglist.com/el-announce/ LM_NET Supporters: http://www.eduref.org/lm_net/ven.html --------------------------------------------------------------------