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Thanks so much to everyone for their quick, insightful responses. Turns out several other librarians are having the same problems with Follett I have been experiencing. Although Follett was the most used, over half of the respondents who indicated they were Follett Users were experiencing lengthy delays in shipping. At least 1/3 were considering switching jobbers. Mackin received the most glowing, positive responses. Free shipping and possibly free processing, a good discount, and wonderful PEROSONAL service. Quick turn-around time, too. Permabound and Bound to Stay Bound also received glowing repsonses. My favorite suggestion, however, was the crafty librarian who uses Follett's Titlewave, and then submits the order to PermaBound or BoundtoStayBound! What a great idea! Thanks again to all who responded. I really appreciate your help. Here's the breakdown of the responses: Follett - 13 Mackin-12 Baker and Taylor - 9 Permabound - 7 Bound to Stay Bound - 7 Ingram - 4 Brodart - 3 Sagebrush - 2 Louise Colette Leonard Martin J. Gottlieb Day School Library Jacksonville Jewish Center Jacksonville, FL Lleonard@ssdsjax.net -------------------------------------------------------------------- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://www.eduref.org/lm_net/ Archive: http://www.eduref.org/lm_net/archive/ EL-Announce with LM_NET Select: http://elann.biglist.com/sub/ LM_NET Supporters: http://www.eduref.org/lm_net/ven.html --------------------------------------------------------------------