Re: [LM_NET] TARGET: Follett Circulation Plus 5.0 users and overdue letters

[Rhonella Brelinski <BrelinRh@MYEAGLES.ORG>]

I agree that the formatting on the reports is NOT good.  I have offered that as an 
area of GREAT need for improvement when they have called with surveys of customer 
satisfaction.  So far with every update I have not seen an improvement.  Let me 
know what you hear about working with this.

Thanks,
Rhonella Brelinski

Rhonella Brelinski
Library Media Specialist
Columbia School District
Brooklyn, MI 49230
brelinrh@myeagles.org

>>> Nancy KapLon <nkaplon@SEEDSCHOOLDC.ORG> 6/6/2006 2:18 PM >>>
Hi Everyone,
 
I've emailed Follett's tech support about this, but while I wait, I
thought someone else may have experienced this problem! We have
Follett's Circulation Plus (version 5.0), and each time I run overdue
letters I have to spend hours reformatting the letters (taking out
excess space, trying to format the letters so they are one page per
student, etc.). Plus, for students who have both overdue books and
fines, I have to completely replace the text I've created for the letter
since I can't run those letters correctly from the system. Is there a
way to export or extract information that will give me names of students
AND the titles of the books they owe? The extraction tool seems to only
give me the number of books, or the amount of money owed total. 
 
I do use overdue letters and will continue to. But does anyone know how
to make this work better in Circulation Plus?
 
Thank you!
Nancy
 
Nancy KapLon, MLS
Librarian
The SEED Public Charter School
4300 C Street, SE
Washington, DC 20019
nkaplon@seedschooldc.org 
202-248-7773 x5030
 

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