Good morning all,
This whole discussion reminds of the times I have been told that a
person can get away with saying almost anything if the phrase "bless
your/his/her heart" can somehow be included. So, "Bless your heart for
asking but I am afraid I can't help you with that project today."
Cheryl Quinn
St. Viator High School
Librarian
Arlington Heights, IL
cquinn@saintviator.com
-----Original Message-----
From: School Library Media & Network Communications
[mailto:LM_NET@LISTSERV.SYR.EDU] On Behalf Of Barb Summerson
Sent: Thursday, April 03, 2008 8:35 AM
To: LM_NET@LISTSERV.SYR.EDU
Subject: Re: Saying No
I agree that the way we approach something is so important. My dad used
to tell me that one could say "Darling, when I look at you time stands
still." or "You've got a face that would stop a clock!" It might mean
the same thing, but obviously one would be received with more
enthusiasm. We can refuse an unreasonable request and still maintain a
relationship if we maintain a positive approach.
The sun is not shining today in Kansas. In fact, this has been one of
the gloomiest winters on record. We're all ready for spring.
Barbara Summerson
Library Media Specialist
St. Thomas Aquinas High School
11411 Pflumm Rd.
Overland Park, KS 66215
913-319-2409
bsummerson@stasaints.net
>>> "Kane, Barbara" <Barbara.Kane@SWMS.WNYRIC.ORG> 4/3/2008 8:01 AM >>>
I have long maintained the belief that I can refuse someone while
apologizing profusely--"I wish I could fit you in the Lab today but I
just don't have enough computers. So sorry--is there another time you
can start that project??" sweetly and sincerely. And most of the time
it's accepted and our relationship with the rest of the faculty remains
good.
It's all in the way we say it--and the way we go out of our way to help
WHEN WE CAN.
Have a great Thursday (the sun is actually shining here in SW New
York--Spring has sprung!)
Barbara
Barbara Kane
High School Library Media Specialist
Southwestern High School
Jamestown, NY 14701
bkane@swms.wnyric.org
-----Original Message-----
From: School Library Media & Network Communications
[mailto:LM_NET@LISTSERV.SYR.EDU] On Behalf Of Robin Shtulman
Sent: Thursday, April 03, 2008 7:59 AM
To: LM_NET@LISTSERV.SYR.EDU
Subject: [LM_NET] Saying No
Hey, Cool --
I just read that "finding your inner no" blog post. A nice way to
start my day. And the phone rang, and I was being asked to do someone
else's job last minute, which would cause the library to be closed
today. (Today is the first day the library will be open in 2 weeks,
due to statewide testing.) And I was able to sweetly, sincerely, and
firmly say 'I wish I could help you, but I can't today.' You know
what? It was not an issue for the person asking. She didn't get
huffy, didn't cry, didn't blame. Yahoo!!-- (And it's also my birthday
today. No lie!)
Happy day, all,
Robin
Robin Shtulman
Librarian
Greenfield Middle School
195 Federal Street
Greenfield, MA 01301
413-772-1360, ext. 221
robsht1@gpsk12.org
http://www.gmsl.blogspot.com
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