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Apologies for duplicate postings. The Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, is pleased to offer the following continuing education course. Title: Library Marketing Management Dates: July 6 - August 14, 2009 Times: Online asynchronous course Instructor: Christine Kujawa, MM, MS, Bismarck Public Library Intended audience: CPLA program candidates; other librarians and information professionals needing training in marketing principles and marketing their libraries. Cost: $300 Course description: This course will provide students with an introduction to basic marketing management and how these principles apply primarily in a public library setting, although many of the principles are applicable to other types of libraries. Topics included are: understanding marketing management, internal and external audits, analyzing marketing opportunities, developing marketing strategies, shaping the marketing product and managing and delivering marketing programs. Upon completion of the course the individual is expected to know the key components of strategic and marketing plans. The individual will be familiar with defining markets, adapting markets, building customer satisfaction, mission and vision statements, SWOT analysis, marketing research methodologies, environmental scanning, defining target markets and diverse patron populations, segmentation, implementation of services, public relations tools and evaluating marketing and service results. For additional information and to register, visit: http://www.lis.uiuc.edu/programs/cpd/CPLA/marketing.html Marianne Steadley Continuing Professional Development Graduate School of Library and Information Science, University of IL 501 E. Daniel St. Champaign IL 61820 steadley@illinois.edu 217/244-2751 Fax: 217/244-3302 -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, you send a message to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * LM_NET Help & Information: http://lmnet.wordpress.com/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://lm-net.info/join.html * LM_NET Supporters: http://lmnet.wordpress.com/category/links/el-announce/ --------------------------------------------------------------------