Internet Public Library survey

[Katrina L Hagedorn <khage@ENGIN.UMICH.EDU>]

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                 INTERNET PUBLIC LIBRARY
            SERVICES FOR LIBRARIANS DIVISION
                     library survey
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As part of the Internet Public Library project at the
University of Michigan School of Information and Library
Studies, we are working to help practicing librarians
better understand and use the Internet. To serve you
best, we need to know what you already know and, more
importantly, what you'd like to know. If you could take
a few minutes to fill out this survey, it would greatly
assist us in planning and providing our services. You
may return the survey to us electronically or via U.S.
mail at the following addresses:

ipl.survey@umich.edu -- you may indicate your answers
                        within the text of the form, or
                        simply list question numbers and
                        your responses

Richard Truxall
The Library Network
33030 Van Born Road
Wayne, MI 48184

*Thank you!*

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PLEASE TELL US ABOUT YOU

1. How did you receive this survey?
   [ ] a. electronic mailing list (please specify) _____
   [ ] b. forwarded email
   [ ] c. U.S. mail
   [ ] d. photocopied by a colleague
   [ ] e. other (please specify) _______________________
2. In what type of library do you work? ________________
3. What is your current title? _________________________
4. How long have you been in your present position? ____
5. How long have you been in the library profession? ___
6. Do you hold an MLS? If so, from where? ______________
7. If you are in a supervisory role, how many employees
    do you supervise? _______________
8. What type of computer do you use at work?
   [ ] a. Macintosh
   [ ] b. PC
   [ ] c. other: ______________
   [ ] d. none
9. What type of Internet connection do you have?
   [ ] a. dial-in (modem)
   [ ] b. direct connection
   [ ] c. don't know
   [ ] d. none

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ACCESS & USAGE

For each of the following Internet technologies (10-13),
indicate your access using the following scale:
1=Available to me; 2=Not available to me; 3=Don't know.

Then, for technologies that you have access to, indicate
your level of usage on a 5-point scale: 1=Never; 2=Tried
once or twice; 3=Occasionally; 4=Regularly; 5=Daily.

10. Email                a. Access=_____ b. Usage=______
11. Mailing lists        a. Access=_____ b. Usage=______
12. Gopher               a. Access=_____ b. Usage=______
13. Web browser          a. Access=_____ b. Usage=______
14. If you subscribe to electronic mailing lists, which
     ones? _____________________________________________
15. If you have a Web browser, what type do you use?
    [ ] a. Netscape
    [ ] b. Mosaic
    [ ] c. Lynx
    [ ] d. other: _______________________
16. Is technical support available to you? _____________
17. Are Internet training materials available to you? __
18. Does your library use the Internet to answer
     reference questions? ____________
19. Does your library provide Internet access to the
     public? ___________

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YOUR KNOWLEDGE AND INTERESTS

For the following (20-33), indicate your current
knowledge using the following scale:
1=Never heard of this;2=Know a little about this;
3=Comfortable with this; 4=Experienced user.

Then, for areas that you'd like to know more about,
indicate the strength of your interest on a 1 to 5
scale, with 5 being a very strong interest.

20. DOS                     Knowledge=____ Interest=____
21. Windows                 Knowledge=____ Interest=____
22. Macintosh               Knowledge=____ Interest=____
23. Unix                    Knowledge=____ Interest=____
24. How to subscribe
     to mailing lists       Knowledge=____ Interest=____
25. How to get hooked
     up to the Internet     Knowledge=____ Interest=____
26. General information
     about the Internet     Knowledge=____ Interest=____
27. Basic use of gopher     Knowledge=____ Interest=____
28. Basic use of World
     Wide Web               Knowledge=____ Interest=____
29. How to create a gopher
     for your library       Knowledge=____ Interest=____
30. How to write html/Web
     documents              Knowledge=____ Interest=____
31. How to use the Net
     for reference service  Knowledge=____ Interest=____
32. How to train your
     staff in Internet use  Knowledge=____ Interest=____
33. Additional things you want to know about the
     Internet: _________________________________________

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HOW CAN WE HELP?

The interests that you have indicated above will help us
to understand better how we can serve you. The following
list is some ideas we've been considering. Please
indicate whether you are interested in the following,
using the following scale:
1=high interest; 2=moderate interest; 3=slight interest.

34. Instructional handouts and materials ____
35. A question-and-answer service ____
36. An electronic mail conference ____
37. Listings of useful gopher sites ____
38. Listings of useful URLs ____
39. Tips on how to use the Internet for reference
     services ____
40. Suggestions on how to hold Internet training
     sessions for the public ____
41. Additional suggestions you have for how we can help:
     ___________________________________________________
     ___________________________________________________
42. Your email address (optional): _____________________

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Thank you for participating in our survey! You may send
your responses electronically to

   ipl.survey@umich.edu

or mail them to

   Richard Truxall
   The Library Network
   33030 Van Born Road
   Wayne, MI 48184