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After contacting Eastman Kodak about their digital cameras and customer service problems, which had been mentioned on the listserv, I received a reply from the head of digital camera customer support. Just to pass along some information, you may be interested to note that: 1. Ports are being added to make it easier for customers with problems to get help 2. Policies and procedures are being reviewed for better customer convenience 3. AC adapters for the Kodak digital cameras are different from what can be purchased over the counter due to specialty : features a. Universal power supply b. Surge Suppression c. High Current Supply d. Voltage is scaleable to product 4. They're in the process of adding a FAQ to their website to give more information about these power supplies I hope this helps. Elaine Woods ewoods@servtech.com Wheatland-Chili Jr/Sr HS Library