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Hello... I came in late on this discussion and would like to add Mackin to the list of favorites. A real person always answers the phone and one need never use voicemail or push buttons during a transaction. Shipping, handling and processing (including covering your books with Mylar jackets according to your exact specifications) are FREE. The customer service reps are polite, knowledgeable, speak English and are always willing to go the mile. Fill rate is excellent and turn-around time is well within reason. Mackin's #: 1-800-245-9540. They provide catalogs and up-to-date CD's. They'll try to find books from just about any publisher. I've never had a bad experience with Mackin - and I'm not on their payroll! Thanks. Cindy Brown, District Librarian Jackson Street School Library 405 Jackson Street Yreka, CA 96097 530-842-3561 cbrown@sisnet.ssku.k12.ca.us =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST), send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.html See also EL-Announce for announcements from library media vendors: http://www.mindspring.com/~el-announce/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=