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Well with a bit of help online here is the solution that worked for me: "Normal.dot template file was corrupt This was according to Microsoft Product support (Q305166). It basically says: Do a 'Find Files' for Normal.dot Rename it to Normal.old Run "Disk Cleanup" on your hard drive and select "Temporary Files". Now you are ready to go. It worked for me. You may want to look at their instructions. Works Suite: Error Message: Winword Caused an Invalid Page Fault in Module Winword.exe (Q305166)" Thanks for everyone's help! Maureen Maureen Mooney, LMS mmooney@saintgregorysschool.org Saint Gregory's School for Boys Loudonville, NY http://www.saintgregorysschool.org =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-= All postings to LM_NET are protected under copyright law. To quit LM_NET (or set-reset NOMAIL or DIGEST, etc.) send email to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL or 3) SET LM_NET DIGEST 4) SET LM_NET MAIL * Please allow for confirmation from Listserv. For LM_NET Help see: http://ericir.syr.edu/lm_net/ Archives: http://askeric.org/Virtual/Listserv_Archives/LM_NET.shtml See also EL-Announce for announcements from library media vendors: http://www.mindspring.com/~el-announce/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=