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I agree with Brenda recommendation that accommodation be made for a person's belief. Putting a marker on the shelf is a simple and effective solution. My first impulse was to think I needed to verify the patron's statement, but I am not sure I would even do that. If the same person reappeared with additional requests I would probably start checking at that point. Paul Trotta East Catholic High School Manchester, CT trottap@echs.com -------------------------------------------------------------------- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://www.eduref.org/lm_net/ Archive: http://www.eduref.org/lm_net/archive/ EL-Announce with LM_NET Select: http://elann.biglist.com/sub/ LM_NET Supporters: http://www.eduref.org/lm_net/ven.html --------------------------------------------------------------------