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Hello All, This is related to Susan's question about lab monitoring software. We have the NetOps program installed on our patron stations so that they can be monitored from our circ station. We have not been able to get the thumbnail view to work for our computers. Our Tech Services person got in contact with their Tech Services Dept., but the thumbnail view still does not function properly. The thumbnails just look like black rectangles with horizontal lines. The capabilities of NetOps as outlined on their webpage look great ... we just haven't been able to get it to work. 1) Anyone have any techie suggestions? 2) Anyone have a product that you're using (Microsoft XP based) that you are happy with? We're looking for a product that will allow us to monitor about 30 student computers. Thanks! Dave Wee, Librarian Harvard-Westlake Middle School 700 North Faring Road Los Angeles, California 90077 Phone: (310) 288-3270 E-mail: dwee @ hw dot com "You see, I don't believe that libraries should be drab places where people sit in silence, and that's been the main reason for our policy of employing wild animals as librarians." ~~ Monty Python ~~ -------------------------------------------------------------------- All LM_NET postings are protected by copyright law. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. LM_NET Help & Information: http://www.eduref.org/lm_net/ Archive: http://www.eduref.org/lm_net/archive/ EL-Announce with LM_NET Select: http://elann.biglist.com/sub/ LM_NET Supporters: http://www.eduref.org/lm_net/ven.html --------------------------------------------------------------------