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Hi, I have a Dell Dimension 4700 that is about a year old and it came with Symantec Norton Internet Security pre-installed. I purchased the 2006 version and have tried and tried and tried to install the program without success. I've followed the directions and temporarily turned off the XP firewall, but still no success. I REFUSE to pay their tech support phone service since a brand new cd should be able to be installed by a customer at no additional cost. I've spent hours on their tech support website, but that hasn't helped either. Needless to say, I am quite frustrated and was wondering if we have any Symantec Norton experts on this listserv. If you have any suggestions or advice for me, I would truly appreciate hearing from you. Currently, I have no up-to-date virus protection on my home computer and that concerns me. Thanks, Diane Diane Lungaro, librarian dianelu@yahoo.com Sussex Middle School Sussex-Wantage Regional Schools District Sussex, NJ 07461 --------------------------------- Relax. Yahoo! Mail virus scanning helps detect nasty viruses! -------------------------------------------------------------------- Please note: All LM_NET postings are protected by copyright law. You can prevent most e-mail filters from deleting LM_NET postings by adding LM_NET@LISTSERV.SYR.EDU to your e-mail address book. To change your LM_NET status, e-mail to: listserv@listserv.syr.edu In the message write EITHER: 1) SIGNOFF LM_NET 2) SET LM_NET NOMAIL 3) SET LM_NET MAIL 4) SET LM_NET DIGEST * Allow for confirmation. * LM_NET Help & Information: http://www.eduref.org/lm_net/ * LM_NET Archive: http://www.eduref.org/lm_net/archive/ * EL-Announce with LM_NET Select: http://elann.biglist.com/sub/ * LM_NET Supporters: http://www.eduref.org/lm_net/ven.html --------------------------------------------------------------------